NetSandbox

Just another Sandbox to play around

Browsing Posts in Request Tracker

I just created an PAUSE (Perl Authors Upload Server) account and uploaded my RT extensions hosted at GitHub. From now you will find my work also at CPAN: http://search.cpan.org/~cloos/.

This Request Tracker extension is an extended version of RT-Extension-BriefHistory where the user can select in their preferences, which transaction types they want to see on the ticket display page. You can find it as always @ GitHub: http://github.com/cloos/rt-extension-historyfilter.

My second Request Tracker extension cleans up a little bit the ticket page. In the history you will only see transactions from type create, correspond and comment. If you want to see the full history you have to use the history link in the top menu. You can find the extension at Github: http://github.com/cloos/rt-extension-briefhistory.

I just created my first Request Tracker extension. It will put some nice Gravatar images of your requestors and users into your RT. You can find it at GitHub: http://github.com/cloos/rt-extension-gravatar.

The System Configuration Page (Configuration=>Tools=>System Configuration) didn’t look really nice. As I like fancy layouts, I put some of the information into tables with the default RT layout (see the code here).

With this changes I inspired Jesse Vincent to make the page look even more beautiful by putting the information into nice boxes (see the code here).

To see the changes, get the latest version from github or wait for the next release (3.8.8).

RT Shredder Bug

1 comment

Just played a little bit with the request tracker shredder that is new in Version 3.8 and found a bug. I want to delete a user but the shredder also deleted an ticket. Lets see what the developer say to that.

Yesterday I’ve made an upgrade of you request tracker from 3.6.3 to 3.8.6. The upgrade runs really smooth and only took an hour. The longest part was the upgrade of the mysql tables.